Free shipping for all U.S. orders and international orders over $30.
This 4" x 6" card comes with an envelope and sealed in a protective sleeve.
We ship only to the US, Canada, the UK and Ireland. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. If the receiving address is in the United States, shipping is free. For all international addresses, shipping is a flat fee of $15 unless the order is over $30, in which case the shipping cost is waived.
You can return items within 30 days of delivery for a full refund, and we'll cover the return shipping. Wrong size? No problem! We can adjust the piece and send it back to you, or you can just return it. Either way, no shipping costs will be charged to you. All you have to do is email email@example.com and explain why you want to return your item, then we'll send you the paid shipping label to print.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us or email firstname.lastname@example.org with your order number and details about why you'd like to return your product. We will respond quickly with your free return shipping label.
Fine Jewelry Lifetime Warranty
"Fine jewelry", for purposes of this company's warranty, is defined as any jewelry that is made from pure silver, sterling silver, or gold. If at any point your piece becomes damaged or needs its size adjusted, repairs will be made for free with free shipping to and from the artist. If the piece is damaged beyond repair due to no fault of the artist, a replacement can be made and sent for 50% of the original price.
Fashion Jewelry Two Year Limited Warranty
"Fashion jewelry", for the purposes of this company's warranty, is defined as any jewelry that does not fall under the "fine jewelry" umbrella. If at any point within your first two years of purchase your piece becomes damaged or needs its size adjusted, repairs will be made for free with free shipping to and from the artist. If the piece is damaged beyond repair due to no fault of the artist within those first two years, a replacement can be made and sent for 50% of the original price.
“Ethical jewelry” refers to jewelry that has been made with socially and environmentally conscious methods. Ethical materials used to make the jewelry are able to be traced back to their original source. For gemstones, this means making sure the mine and cutting facility practices safe and healthy work environments, and that the workers are paid a fair wage.
For metals, ethical practices also include using recycled metals. Recycled metals are no less pure than mined metals. Recycled metals are made from scraps, scrapings, filings, and sometimes electronics, that are processed and then refined back into pure precious metals.
On top of that, the actual creation of the jewelry pieces also needs to be made with ethical practices, and all companies involved from mine to market must guarantee no human rights abuses, no child labor, and no war profits.
So, how does Silver Lily Studio ensure the jewelry it sells is ethical? For one, all the materials we use are bought from suppliers who are committed to sustainable environmental and socially conscious practices. Most of our metals and stones come from Rio Grande, who is one of the world’s biggest suppliers to the jewelry industry. Their gemstones are able to be traced from mine to market. They also use a vast amount of recycled metals for their findings and fabrication metals. The few other suppliers we use are researched thoroughly before purchases are made, to make sure their materials are up to our ethical standard.
In addition to buying from reputable suppliers, all pieces are hand made in the studio by one artist. No factories are manufacturing our pieces, which means you don’t have to worry about inadvertently supporting a manufacturer that abuses its employees.
And there you have it! I hope you enjoyed this bit of information, and that it helps you make informed decisions on your future jewelry purchases!